Enrollment Processing
Applications, eligibility verification, carrier submissions, QA.
Benefits Administration
Your Benefits Operation.Delivered as a Service.
Enrollment processing. Carrier submissions. Claims reimbursement. HRA compliance. Employee support. Orbit™ runs them for you. No hiring required.
More Enrollments. Same Standards.
Every benefits operation runs on the same core functions. Enrollment processing. Carrier submissions. Claims reimbursement. Compliance verification. Employee support. HRA administration.
Rocket Station replaces the hiring model entirely. We take those functions off your plate as a managed service. You define what performance looks like. We contract to deliver it. No headcount. No HR. No management overhead. Just a service agreement where the work gets done.
What Orbit™ manages
The Full Operational Load.
Each function Orbit™ manages comes with documented workflows, clear performance metrics, and ongoing governance.
HRA Administration
Plan setup, allowance tracking, reimbursement processing, compliance.
Employee Support
Enrollment guidance, troubleshooting, platform navigation, issue resolution.
Carrier Submissions
Portal management, payment coordination, carrier correspondence.
Claims and Reimbursement
First notice, documentation review, processing, status communication.
Administrative Operations
Data entry, compliance documentation, reporting, cross-functional support.
500+
Businesses supported since 2018, across 20+ industries.
Figures as reported by Rocket Station, 2026.
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The process
One Orbit™.Consistent outcomes.
01
Map
We start inside your operation. We document every function (enrollment processing, carrier submissions, claims reimbursement, employee support) and define exactly what performance excellence looks like at your volume.
02
Design
We design the service. Not a hiring plan. We scope each function, set the SLAs, and deliver a solution brief that defines what gets done, how it gets measured, and what it costs.
03
Launch
The service goes live fully configured. Workflows documented. Performance benchmarks active. Operating inside your HRA platform, carrier portals, and HRIS stack from day one.
04
Command Center
We govern the outcome. Continuously. SLA reviews, performance reporting, and continuous improvement, so the service performs at open-enrollment peak and holds the standard the rest of the year.
Human-in-the-loop AI
The Infrastructure That Makes It a Managed Service.
Orbit™ is what separates a service contract from a staffing arrangement. Specialized benefits operations talent, documented workflow infrastructure, and intelligent automation. Governed together as one solution. This is what keeps performance consistent at 500 enrollments and at 500,000.
- 01Benefits Operations Specialists
- 02Documented Workflows
- 03Intelligent Automation
More Enrollments. Same Standards.
Next industry → Construction