Policy Servicing
Endorsements, policy changes, carrier correspondence, documentation.
Insurance Agencies
Policy servicing. Renewals. Certificates of insurance. Carrier submissions. Claims follow-up. Orbit™ runs them for you. No hiring required.
Every agency runs on the same core functions. Policy servicing. Renewals. Certificates of insurance. Carrier submissions. Claims follow-up. Endorsements.
Orbit™ takes those functions off your plate as a managed service. No headcount. No HR. No management overhead. Just a service agreement. Inside the system you already run. Your only focus is producing.
What Orbit™ manages
Each function Orbit™ manages comes with documented workflows, clear performance metrics, and ongoing governance. Security built in from the beginning.
Endorsements, policy changes, carrier correspondence, documentation.
Proactive outreach, coverage reviews, re-marketing, renewal processing.
Requests, issuance, tracking, holder management.
New business submissions, appetite matching, portal management.
First notice, follow-up, status tracking, client communication.
AMS data entry, compliance documentation, cross-functional support.
Businesses supported since 2018, across 20+ industries.
Figures as reported by Rocket Station, 2026.
The process
We start inside your operation. We document every function (policy servicing, renewals, certificates of insurance, carrier submissions, claims follow-up, endorsements) and define exactly what performance excellence looks like in your book.
We design the service. Not a hiring plan. We scope each function, set the SLAs, and deliver a solution brief that defines what gets done, how it gets measured, and what it costs.
The service goes live fully configured. Workflows documented. Performance benchmarks active. Operating inside QQCatalyst, Applied Epic, Vertafore, EZLynx, or your platform of choice from day one.
Real time insight at all times. SLA reviews, performance reporting, and continuous improvement. We govern the outcome. Continuously.
Human-in-the-loop AI
Orbit™ is what separates a service contract from a staffing arrangement. Specialized insurance operations talent, documented workflow infrastructure, and intelligent automation. Governed together as one solution.
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